300,000 Crash Reports Compromised in Texas DOT Cyberattack

Incident & Breach Response,
Security Operations

Texas Transportation Department Hack Exposes Crash Records and Driver Information

300K Crash Reports Stolen in Texas DOT Hack
A road accident in Plano, Texas, on March 10, 2023. (Image: Keekeh Rojas/Shutterstock)

In a significant cybersecurity breach, nearly 300,000 crash reports containing sensitive personal information were stolen from the Texas Department of Transportation (TxDOT) by hackers who gained access using a compromised user account. The stolen data includes names, addresses, driver license details, car insurance policy information, and license plate numbers.

According to TxDOT’s press release, the breach was detected on May 12 when unusual activity was identified within its Crash Reporting Information System. The department swiftly disabled the compromised account and launched an ongoing investigation, though it noted that notification to affected individuals was not legally mandated. Nonetheless, proactive measures have been taken to inform impacted persons through letters.

The notification letter detailed that the compromised account had enabled unauthorized access to sensitive crash reports. As a preventive measure, the department is implementing additional security protocols to mitigate the chances of similar incidents in the future, although specific actions have not been disclosed.

While TxDOT is legally obligated to maintain its crash records system, which documents incidents statewide, it has encouraged those affected by the data breach to file their taxes early. This advice aims to prevent identity fraud, as unauthorized individuals may attempt to file returns using stolen information. The department has also advised vigilance in monitoring for any suspicious email or text messages connected to crash data.

This breach highlights vulnerabilities in user account security within government systems. From a cybersecurity perspective, attackers likely employed tactics from the MITRE ATT&CK framework, such as initial access through credential theft, leading to privilege escalation to access sensitive databases. Understanding these methods is vital for business owners seeking to fortify their systems against similar attacks.

As organizations increasingly digitize their records, the imperative for robust cybersecurity measures remains critical. The Texas Department of Transportation’s experience serves as a reminder of the risks associated with compromised user accounts and the importance of continual vigilance in cybersecurity practices.

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