Artificial Intelligence & Machine Learning,
Government,
Industry Specific
Modernization Priorities at Southern Connecticut State University: Insights from CIO Tom Armstrong
Tom Armstrong assumed the role of Chief Information Officer at Southern Connecticut State University during a pivotal moment for higher education. Institutions are under increasing pressure to modernize legacy systems, enhance cybersecurity measures, and responsibly integrate artificial intelligence solutions.
As Connecticut’s only Carnegie Classified Research 2 public university—designated for its significant research activity and expanding doctoral programs—SCSU is tasked with balancing research ambitions, meeting student expectations, and maintaining operational efficiency amid a complex risk landscape.
Drawing from his extensive experience in developing enterprise technology strategies for nearly 40 state agencies, Armstrong emphasizes that success in higher education hinges upon trust, transparency, and methodical prioritization. Despite the differences in scale between universities and state government, the unique aspects of shared governance, faculty autonomy, and budget constraints necessitate a careful approach to collaboration and planning.
Armstrong articulates a philosophy of “go slow to move fast,” indicating that his initial efforts have focused on listening to stakeholders, building strong relationships, and evaluating foundational risks.
In a recent interview with Information Security Media Group, Armstrong elaborated on several key initiatives. He described how SCSU is developing a multi-year technology roadmap that prioritizes infrastructure, security, data management, and enhancing student experiences. He also noted that while artificial intelligence is already facilitating administrative efficiencies, the adoption of these technologies within classrooms should remain faculty-led to ensure their effectiveness.
Armstrong highlighted the importance of incremental modernization and comprehensive governance across the enterprise, which serve to mitigate risks typically associated with disruptive “big bang” technology implementations. His experience spans both state government and higher education; he previously held the position of assistant vice president for enterprise systems at Fairfield University and has directed enterprise architecture and technology strategy for the state of Connecticut.
Understanding the complexities of evolving cybersecurity threats is crucial, especially in the context of modern educational environments. Potential adversary tactics that may align with the challenges faced include initial access and privilege escalation, underscoring the critical need for robust cybersecurity frameworks such as the MITRE ATT&CK Matrix. Such approaches help institutions navigate the treacherous landscape of cyber threats while striving to innovate and advance educational goals.