Follow ZDNET: Add us as a preferred source on Google.
Key Insights from ZDNET
AT&T has reached a $177 million settlement following data breaches that compromised sensitive user information in 2019 and 2024. Individuals affected may claim damages of up to $5,000 for the first breach and $2,500 following the Snowflake hack, with both claims permissible. The deadline to submit claims is November 18, 2025, either through an online portal or by mail.
Current and former customers of AT&T are invited to file claims as part of a significant $177 million class-action settlement stemming from two notable data breaches. The incidents, the first occurring in 2019 and the second in 2024, reportedly exposed personal data, including Social Security numbers, communication logs, and other sensitive information.
The settlement fund consists of two allocations: $149 million dedicated to customers affected by the first breach, announced in March 2024, and $28 million for those whose call logs were breached in the Snowflake incident, disclosed in July 2024. Kroll Settlement Administration, responsible for managing the settlement process, began accepting claims in August for eligible clients to recover from one or both funds.
Potential Claim Amounts
Eligible claimants may recover as much as $5,000 from the AT&T 1 Settlement Class and $2,500 from the AT&T 2 Settlement Class. Those impacted by both breaches may be entitled to total claims of up to $7,500. The final payout will depend on the number of applicants and documented out-of-pocket expenses. Claimants must provide relevant documentation to support their claims in order to be eligible for potential maximum payouts, while still benefiting from unclaimed residual funds if unable to furnish such evidence.
Eligibility Criteria
The settlement extends to all current and former AT&T customers whose data was accessed during the breaches. Eligible individuals will receive notification from Kroll Settlement Administration via email or standard mail. Notices began to be sent out on August 4, 2025, and will continue through the fall. Individuals not receiving communication but believing they are eligible for the settlement may contact the settlement administrator at 833-890-4930.
Claim Submission Process
Claims can be submitted online or through mail. For online submissions, individuals can visit TelecomDataSettlement.com, where they will need to provide their Class Member ID, AT&T account number or name, and email address. For those opting to submit claims via mail, printable PDF forms for both breaches and a combined form for dual impacts are available through the same website. Completed forms must then be sent to the Kroll Settlement Administration’s designated mailing address.
It is essential to ensure that any mailed claims are postmarked by the deadline of November 18, 2025.
Important Deadlines
The deadline for submitting settlement claims is November 18, 2025. Should claimants wish to opt-out and pursue separate legal action against AT&T, they must do so by October 17, 2025. The proposed settlement will be subject to a final approval hearing set for December 3, 2025.
Anticipated Payout Timeline
Following a successful court approval of the settlement in December, payouts are anticipated to commence in early 2026.
